Terms & Conditions
Customer Care
At Divine Crystal Sanctuary, we are committed to quality and customer service. DCS Candles are created by hand with meticulous care by myself, Precious Walters giving our product a personal touch.
We would like to thank our customers who have been with us from the beginning and those who have joined us along the way. We would also like to welcome our newest customers to the Divine Crystal Family. You can rest assured that customer satisfaction is a priority here at Divine Crystal Sanctuary. We go the extra mile and make sure you are pleased with your purchase.​
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
If you have any questions regarding this policy please contact : divinecrystalsanct@gmail.com
Privacy & Safety
Please carefully read our Privacy Policy to help understand how we use and protect your personal information. We collect information from you in order to process your order(s). For email request and other forms, we use your email address to internally send you updates and promotions regarding our products. We do not use or collect your information to disperse to anyone other than our internal office use. Our primary goal in collecting personal information is to use customer contact information to fill orders, contact prior purchasers to inform them of their order status, and to remind customers of events, new products or promotions. This policy only addresses the use and disclosure of information we collect from you.
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We do not sell trade or rent personal identifiable information collected on our website(s) to others. We will disclose your personal identifiable information to the third parties for tracking purposes, to charge your credit card (as appropriate), fill your order(s), deliver your order(s) and deliver promotional emails to you from us. These third parties may not use your personally identifiable information other than to provide the services requested by us. For example, we must release your credit card number to confirm payment and release your mailing address information to the delivery service to deliver products that you ordered.